Starting January 1st, 2022 all appointments (facials, spray tan, Renew Skin Lux) will need to be booked online on our website www.rhanesspa.com.
To secure all services, a deposit will be required, issued as a credit. Please note that deposits are non-refundable in case of no-shows.
Please arrive at least 5-10 minutes before your scheduled appointment
We ask that if you receive a gift certificate, that you call/text to book all appointments. PLEASE DO NOT BOOK ONLINE, you will have to pay. We don't want you to pay for a treatment that is already paid for. You can also make appointments on Facebook and or Instagram.
Any late arrivals will receive the remaining amount of time scheduled for their appointment, this is to guarantee the other spa guests’ reserved time is not delayed. Late arrivals will still be charged the full amount of their treatment.
We understand situations happen, out of respect for our Esthetician and Spray tan Technicians' time reserved for you, we need at least 24 hours' notice for cancellations.
Customers can call/text 918-872-9211 to contact and make arrangements to rebook.
Last-minute cancellations and no-show customers will be charged or invoiced for the full amount of the service and will be required to pre-pay any future spa services.
1. Services rendered cannot be refunded
2. No refunds will be made for a no show of any reservation.
3. We will gladly exchange unused products, if you return the product with receipt within 7 days of purchase. Products can only be exchanged if unused and in its original packaging.
4. Gift card orders are not exchangeable nor refundable.
We accept cash, and all major credit cards. There will be a $75.00 fee on any credit card for service cancelation fee.